Terms of service

Introduction

Welcome to the website operated by Outback Core Pty Ltd (“Outback Core”, “we”, “us”, or “our”). Kindly read these terms and conditions carefully as they contain important information about your rights and obligations when using our website(s), services, products, and related platforms, including any content, features, or functionality made available through them. These Terms & Conditions apply whenever you access or use our website or services, regardless of the device or method used to access them. If you do not agree with these Terms and Conditions, and our Privacy Policy, you should not access or use our Service.

SECTION 1. Agreement

By accessing or using our website, products, or services, you confirm that you have read, understood, and agreed to these Terms & Conditions and our Privacy Policy.

Our Services and Products are provided to adults over the age of eighteen (18) years. By accepting these Terms of Use, you confirm that you are over eighteen (18) years of age.

We may update these Terms & Conditions from time to time. Any changes will take effect once published on our website. Your continued use of our website, products, or services after any updates are published constitutes your acceptance of the revised Terms & Conditions.

We reserve the right to refuse, restrict, suspend, or terminate access to our website, products, or services if we believe these Terms & Conditions have been breached.

SECTION 2. Disclaimer 

The content provided on our website is for general informational purposes only. While we aim to keep the information accurate and up to date, we do not guarantee the accuracy, completeness, reliability, or suitability of any content, product information, compatibility information, or material available on our website.

You should independently verify any important information before relying on it or making purchasing decisions.

To the fullest extent permitted by law, Outback Core is not responsible for any loss, damage, or liability arising from the use of, or reliance on, information available on our website.

Our website may contain advertisements, third-party content, or links to external websites. We do not control, endorse, or accept responsibility for the content, accuracy, or practices of third-party websites or services.

SECTION 3. Products, Orders & Availability

All products displayed on our website are subject to availability. We reserve the right to:

  • limit quantities available for purchase;
  • refuse or cancel orders at our discretion;
  • correct product information, pricing, descriptions, or availability errors;
  • discontinue any product at any time;
  • request additional information to verify an order.

We aim to ensure that product descriptions, images, specifications, and compatibility information are accurate. However, you are responsible for confirming that a product is suitable for your intended use before purchasing.

SECTION 4. Pricing & Payment

Prices are displayed in Australian dollars unless stated otherwise. We reserve the right to update prices, promotions, discounts, shipping fees, and product availability at any time without prior notice.

Payment must be received and cleared before an order is processed or dispatched. When a pricing or payment error occurs, we may cancel the order and issue a refund where applicable.

SECTION 5. Shipping, Delivery & Returns

Shipping, delivery, returns, refunds, exchanges, and warranty claims are governed by our relevant shipping, refund, return, and warranty policies. Customers are responsible for providing accurate shipping details at checkout.

We are not responsible for delivery delays caused by couriers, incorrect addresses, failed delivery attempts, customs delays, or events outside our reasonable control.

Take note that approved returns must follow our return process and must not be sent back without prior approval.

SECTION 6. Content You Submit 

If you submit reviews, comments, feedback, images, testimonials, or other content (“Submissions”) to our website, social media platforms, or services, you grant Outback Core a non-exclusive, worldwide, royalty-free, perpetual licence to use, reproduce, modify, publish, display, and distribute those Submissions for marketing, promotional, operational, or business purposes.

You confirm that:

  • you own or have the necessary rights to submit the content;
  • your Submissions do not infringe the rights of any third party;
  • your Submissions are accurate and lawful; and
  • your Submissions do not contain misleading, offensive, defamatory, abusive, unlawful, or inappropriate material.

You must not submit content that:

  • infringes intellectual property rights;
  • contains false or misleading information;
  • includes spam, unsolicited promotions, or malicious content;
  • impersonates another person or business; or
  • contains private or confidential information belonging to another person.

We may review, remove, refuse, or moderate Submissions at our discretion, but we are not obligated to monitor all content submitted by users. You remain solely responsible for any content you submit, as we have no control over the truth, accuracy or completeness of the Submissions. 

SECTION 7. Privacy Policy

Our Privacy Policy explains how we collect, use, store, and disclose personal information. By using the Website, you grant us consent to use your personal information in accordance with our privacy policy. 

SECTION 8. Third-Party Content and Links 

Our website may include links to third-party websites, platforms, products, or services. We do not control third-party websites or content and are not responsible for their accuracy, availability, security, policies, or practices.

The inclusion of a third-party link does not mean that Outback Core endorses, approves, or has any relationship with that third party. When you access third-party websites and services, do it at your own risk and review their terms, conditions, and privacy policies before using them.

SECTION 9. Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account.

You must notify us immediately if you suspect unauthorized access to your account. We are not responsible for losses caused by your failure to protect your account credentials.

SECTION 10. Intellectual Property

All content on our website, including text, images, photographs, graphics, videos, logos, product information, and other materials, is owned by Outback Core or licensed to us by the relevant rights holder.

You may view, download, or print website materials for your personal and non-commercial use only.

You must not, without our prior written approval:

  • republish material from our website;
  • sell, rent, or sub-license website material;
  • reproduce, duplicate, copy, or modify website material;
  • use our logos, branding, images, or product content for commercial purposes; or
  • redistribute content from our website unless we have expressly made it available for redistribution.

SECTION 11. Warranties and Liability 

Nothing in these Terms & Conditions excludes, restricts, or modifies any rights or remedies you may have under applicable Australian Consumer Law, including the Competition and Consumer Act 2010 (Cth), where those rights cannot lawfully be excluded.

To the fullest extent permitted by law, our website, products, services, and content are provided on an “as is” and “as available” basis.

While we take reasonable steps to maintain accurate information and secure website functionality, we do not guarantee that:

  • the website will always be available, uninterrupted, secure, or error-free;
  • the website will be free from viruses or harmful components; or
  • all information, product descriptions, compatibility information, or content will always be accurate, complete, or current.

You are responsible for assessing whether our products, services, and website content are suitable for your intended use.

To the extent permitted by law, Outback Core is not liable for any indirect, incidental, consequential, special, or punitive loss or damage, including loss of profits, revenue, business opportunities, goodwill, or data arising from your use of, or inability to use, our website, products, or services.

Where liability cannot be excluded under Australian Consumer Law, our liability will be limited, at our option, to:

  • replacing or repairing goods;
  • supplying equivalent goods;
  • re-supplying services; or
  • reimbursing the reasonable cost of replacing goods or services.

You agree not to misuse our website, services, or content in any unlawful, fraudulent, harmful, or unauthorised manner.

We recommend that you use up-to-date antivirus and security software when accessing our website.

SECTION 12. Your Responsibility 

When using our website, products, or services, you agree to:

  • use our website and services only for lawful purposes;
  • provide accurate and up-to-date information when placing orders or creating an account;
  • maintain the confidentiality of your account and login details;
  • not misuse, disrupt, damage, or interfere with our website, systems, or security features;
  • not attempt to gain unauthorised access to our website, servers, or customer accounts;
  • not copy, scrape, reproduce, or exploit website content or product information without written permission; and
  • not upload or transmit malicious code, viruses, spam, or harmful material through our website or services.

You are responsible for all activity conducted through your account or device when using our website or services. We recommend that you use appropriate security and antivirus software when accessing our website.

SECTION 13. Termination or Suspension

We may suspend, restrict, or terminate your access to our website, products, or services at any time if we reasonably believe that:

  • you have breached these Terms & Conditions;
  • your use of our website or services is unlawful, fraudulent, abusive, or harmful;
  • your actions may compromise the security, operation, or integrity of our website or business; or
  • we decide to discontinue part or all of our services.

We may also suspend access temporarily where necessary to investigate security concerns, suspected fraud, or unauthorised activity.

SECTION 14. Changes To The Website 

We may update, modify, suspend, or discontinue any part of our website, products, or services at any time without prior notice. Same goes with our Terms & Conditions where we will update it from time to time. The latest version will be published on our website with the updated “Last Updated” date. By continuing to use our website, products, or services after any changes are published, you accept the updated Terms & Conditions.

Section 15. Governing Law

These Terms are governed by the laws of Australia. Any dispute arising from or relating to these Terms, the Service, or your purchase will be subject to the jurisdiction of the courts of Australia.

Section 16. Contact Us

If you have a question, issue or need to contact us:

Email: support@outbackcore.com.au

Warehouse / Shipping / Return Address:
107/109 Fairbank Rd
Clayton South VIC 3169
Australia